The Brow Boutique
Excellent friendly service & value for money
Friendly staff - helpful!
Taylor Made Treatments Ltd
Easy to find, easy to look round. Lots of help & advice - but no sales pressure which made for a stress free day.
Mandie Taylor Hair Design
very friendly & helpful staff. Would definitely recommend SEC & Imogen.
The Hair Lounge
First time customer from Walsall. Very impressed with stock selection & extremely helpful staff that are very non intrusive.
Excellent staff & a great showroom
Very friendly service & great products
Always happy with SEC over many years.
Very good service and products
Hair At Number One
Great service from jay and lee today, very polite and efficient!! Thank you
Welter Brovine Hair Designers
Excellent select of furniture and equipment. Sales & delivery team excellent. Prices good...
Imogen was very helpful and friendly! Also they have excellent prices!
good quality products, plenty to chose from and at a good price.
An absolutely fantastic place to buy salon furniture, very friendly staff. Overall a great experience. I will definitely be returning.
Lots of lovely salon equipment to suit all budgets, nice to visit a showroom to see the products for yourself, great service I would highly recommend.
Maureen’s Hair Salon
We would like to say a massive thank you to Salon Equipment Centre for their fantastic service and all the help and efficiency of Imogen! Also a special thank you to the delivery driver! Thank you so much we are thrilled with our new basin units.
We are very pleased with the great service we received at SEC. We had used our previous supplier for donkeys years but we are definitely going to continue to use yourselves from now on.
Chantelle’s Nails, Beauty & Gifts
Great service @ Great Prices
Kind, lovely & friendly. A 5 star service! Thanks
Avenue Hair & Beauty
Clean and tidy showroom, and lovely staff.
Good Looks Hair Salon
Please could you say a big thank you to the Lisa, who very rapidly sent me a rubber foot for my chair.....super speedy and am very grateful....please give her big thanks from me. Many thanks once again, kind regards, Sal.
Illegally Blonde Ltd
Very knowledgeable & great customer service
Reflex Hair Studio
Very friendly & well set out.
very helpful & friendly. Would definitely use SEC again.
Joshua Shaun Hair
Always receive the highest standarat of customer service. Professional, friendly & a great selection of products.
Straight to Wigley
Brilliant showroom & brilliant customer service to match.
For well priced salon products that i couldn't find elsewhere. SEC is unbeatable.
The Men’s Room
One stop shop! Takes all the stress out of buying salon equipment.
Burton On Trent
Everything looked as good as the website showed. Lovely people & a pleasure to do business with. I will be back!
Aldridge Hair Design
Lovely showroom with plenty of used furniture as well.
very friendly - not pushy. Very helpful when needed.
The Cutting Rooms
As always lovely staff, great service & wonderful products.
Love coming to see Katie.
SEC is very good value for money & the staff are very friendly & helpful.
Service was brilliant & helpful
Harmony Hair Studio
Warm, welcome & very friendly
Jem & Co
Great customer service
Clare’s Hair & Beauty
Excellent range of furniture to suit all budgets
All About You
Thank you for the outstanding customer service and for going the extra mile to make sure I got my delivery on time.
M3 Hair & Beauty
The reason I keep coming back to salon equipment centre is because not only is the help from the beginning of the services good, the after care from Lisa not only made me feel comfortable by calling also remedied my issues straight away, thanks Lisa you're a star!
Yvonne m3 in Manchester
Ross the Barber
Called Imogen at @bec and ordered the new barbers chairs for the shop 😀 can't wait for them to arrive now! Excellent service so far and a pleasure to deal with. Also received my VIP membership card today from them!
No.39 Hair & Beauty
Great customer service, couldn't be more helpful. Thanks Imogen and the rest of the staff for providing such a great service. Especially liked the personal notes attached to my receipts.
The Cox & Hens Salon/Barbers
Visited this place many a time over the last year. Even when there flat out with other customers they make sure your looked after. A really lovely welcome every time and so enjoyed our time there today. Thank you all and I'll see you again soon I'm sure
On the 24th April I visited SEC to purchase 4 wash units, a reception desk and a new colour processor. After nearly 2 hours driving, I was very happy to be approached by a kind lady offering tea or coffee and allowing us to view freely.
Imogen dealt with my order, even with my difficult requests.
I had continued phone calls weekly, confirming my order and then delivery date.
Today my order was delivered. The driver called an hour prior to the delivery as I was told.
When Jason the driver turned up, he was very patient with me considering the tight gaps and doorways, with limited space for my delivery. He was kind and considerate towards other members of staff and clients.
I'm now so excited to fit my new equipment.
Thanks so much everyone at SEC
Kami Hair Studio
Can't recommend this place enough. Went to purchase two wash basins and lost my van keys down the toilet. The staff couldn't help enough then took me to their house while I waited for spare key to arrive. Great customer service and a really good selection of everything at a reasonable price. Goes without saying the staff went above and beyond to help me thank you all so much!
The Academy Barber
Yet again you guys have been amazing and got me my furniture for my salon as I said in my last review in 2013
I will most definite do business again and again and again with this company
Thanks guys X
I came to you on Sunday 26th June. Amiee dealt with my order, I ordered a cascade styling chair and basin, also an REM station. They arrived on Friday and I absolutely love them. They are perfect, thank you Amiee!!! U helped me a lot Thank you so much, for everything! Will definitely use you in the future. Thanks again.
Newcastle Upon Tyne
Absolutely love my chairs they look amazing in the shop. I wish to thank you very much for all your help with the Takara Belmont's. I'll be in contact in the not too distant future.
Great work from the guys at Salon Equipment Centre. Thanks for your great service
Sequin Hair & Beauty
I loved the showroom! And the service I received was very good.
What lovely Service and a great showroom. At SEC it’s nice to be able to look around in our own time and not feel pressured.
Brownes Hair Design
Well worth a visit to the showroom. I love the selection of furniture and SEC are very helpful. We even got a cuppa when we arrived.
Thanks for everything Imogen!
Katie has been very helpful – everything has been great!
H & S Barbers
Hair By Malcom
Thank you so much Imogen, you have been so helpful. Great choice and great prices.
Very spacious showroom and brilliant service! Katie was lovely.
Rutland hair works
Great store ,great staff,always helpful. I have used on many occasions and wouldn't hesitate to use again in the future whether for new or used equipment
Joes Barber Shop
Thanks a lot for all your help and support cheers!
Every purchase i have had has been successful & if for some reason a problem occurred it was sorted straight away! I will always be more than happy to buy from SEC because i know that you take care of your customers
T J Purdy Ltd
The whole service has been exceptional. The website is really easy to use – whenever i went onto another website i always ended up coming back to yours. All the information, dimensions etc are all on there. I can't make a single complaint. People rang when they said they would ring, and it is very rare to receive service so exceptional. Every single member of staff is just excellent. Names that spring to mind are Imogen, Tracy, Jenny and Jason, but that’s not all, every member of staff who ever i spoke with on the phone were great, everybody is just so polite.
So helpful with everything The setting up of a new business never easy but can honestly your help with enquiries,orders & delivery of items was wonderful. Many thanks
Wash basins arrived within Days of purchase even plumbed them in could not ask for anything bettering . Will definitely be using these guys again.
SEC has allowed me to do so much more in my salon than i had imagined, in a really affordable way. Thank you so much.
I've had a great day at SEC & I can't wait to come back again!
Shorty’s barber shop
Made an 8 hour journey from Cornwall to purchase and collect the furniture for my new barber's shop. I was spoilt for choice and didn't damage my budget either. All the staff we're very helpful especially Imogen who really put my mind at ease. Well recommend sec and will definitely be back.
I ordered some pre loved furniture and the service from purchasing to delivery was second to none. My purchase had to come to the southwest and I was worried things might have got damaged, but I needn't have worried, everything arrived well wrapped and in perfect condition. I would certainly recommend the Salon Equipment Centre and would like to thank all the staff for all their help and support. I will definitely buy from your team and company again. Regards Jackie
Vogue Hair & Beauty
I was most impressed with the time and helpfulness of the Staff at SEC. Most definitely recommend them for future purchases.
At SEC its great value for money & they have great staff. Also thanks for my cuppa!
London Road Hair & Beauty Ltd
Two words to describe SEC & the showroom - Fabulously Impressive!
Great customer service and furniture Ordered Items at beginning of week and they were able to deliver on the Friday Rang us to thanks us for the order Rang us to confirm delivery on our chosen date. Furniture delivered well packaged and protected by a friendly driver. Really happy with the new furniture in our salon. Definitely will use again when we need some more furniture.
The Barber Shop
Excellent service, delivered my anti fatigue mat in a couple of Days. Seems very good quality & I cant wait to use it immediately. Thankyou.
Celsius Hair & Tanning Studio
Thank you to all the staff for helping with my purchases for my new salon. Couldn't ask for a better customer service, very fast & efficient.
Glasgow Prestwick Airport
I found your service to be great from the initial phone discussions all the way through to ordering and the subsequent email assistance. I had to get further technical specifications for the project which related to the radius of the desks and Salon Equipment Centre was able to provide this very quickly. The whole process has been extremely smooth and would recommend SEC.
Red Hair Franchising Ltd
Great service from Katie. She was ace.will be buying again from her today. 10 out of 10. U don't get service like that anymore. thx
Having just received our second ever salon furniture order from SEC , the products are great and very competitively priced. We had to change our delivery date at late-ish notice . This was arranged with no hassle and excellent customer service (thank you Tracy!) The delivery driver called to give an accurate time slot, so everything went very smoothly.
Big Als Barbershop
Well done sec, very professional and great service from you all. We will definitely recommend and use you again .many thanks Alan & Sean.
Headlines Creative Hair
Great team of guys, very helpful. Grade A communication and very professional. Look forward to doing business with again. Many thanks.
We bought some salon chairs, the telephone service was excellent, very helpful , as was the delivery and the driver that came , would definitely use this company again , plus they took my old chairs as well !!
Lawrence Anthony Hairdressing
I’ve been to a lot of these places over the years and I am very impressed with your prices and your showroom! Thanks again to Imogen for being so helpful.
Keith & John
SEC are good, efficient and polite. The service was great – Thanks Imogen
Knightsbridge Salons Ltd
I love the showroom! I will definitely be using this company again, the service is excellent
Big thanks to Imogen! I'm glad I came to see it all at its potential & managed to get everything I needed in my price budget.
At SEC I receive excellent service - they had exactly what I needed.
SEC Staff are very patient and helpful. At the showroom we felt very relaxed and were given enough time to wander around and drink our cups of tea
The Little Fox Barbershop
Absolutely love the barber bundle! Thanks to Imogen for making sure I had everything I needed.
Hair By Honeycomb
Excellent service! When visiting SEC, we were given all the time we needed and all our questions were answered. Thank you!
Its great visiting SEC – all the staff are so friendly
Stephen James Salon
Lisa was a great help working out whether the shower heads would fit our existing backwashes, went out of her way to help. However up to present i cannot see how these heads fit our current fittings.
We are so so happy with our salon chairs and the service I had was amazing from all of the team at salon equipment the lady I talked to on the phone was so helpful and the guys who delivered the chairs was so nice and polite friendly will definitely been using salon equipment again thank you guys
As we were completely new to this industry we didn’t really know where to start. Imogen was very helpful and gave good advice – she’s very good at her job! I would highly recommend visiting the showroom and seeing all the furniture on display as we had what we wanted in mind until we got there and fell in love with lots of other things. It’s better to see the items in person rather than ordering online. Thank you Imogen for all your help, we can’t wait to try out the booster seats!
M And Sams Gents Salon
To tell you the truth I was a bit nervous on how my items would arrive and look and feel as I was taking a big chance here not seeing and feeling the quality of the equipment. However in the end all my fears were proved wrong and I was 100% totally satisfied with everything and most impressively we communicated everything through email. Hence everyone is happy my clients & me I would also like to take this opportunity and thank Katie, for her professional approach and excellent customer service she was a breath of fresh air and will sure to recommend her and your company to future clients and colleagues of mine.
Brilliant service, the people were very helpful. Any questions we had were answered straight away. Katie knew her stuff! Didn’t feel pestered to make a decision at all! Really good quality new furniture, and the standard of used is still pretty good.
Found the staff very friendly & helpful I’m very happy with furniture I'd bought from you great quality &very well priced will certainly use you in the future.
BB’S BEAUTY & BROWS
I would just like to say the service i received was second to none, the driver who came out to deliver the items over two days to separate locations so was helpful, friendly and very pleasant. He made the whole moving of furniture stress free. i would like to say a big THANK YOU on behalf of myself and my staff. i would definitely recommend your business to others.
Lloyd Griffiths Hair Salons Limited
This was my first dealings with sec, looking to purchase 2 styling chairs, came across sec on an internet search left a message and unlike a lot of companies these days they rang me straight back. the lady on the phone was so helpful explained what I wanted, she went and checked that the pre loved chairs where in good condition before i place the order, which I did they were delivered within 3 days and they were as good as she said well pleased. So impressed with this company they just know how to treat a customer and just so helpful. 10 out of 10 wont go anywhere else now Thanks Neil
Tyne & Wear
I bought a salon chair from SEC and I absolutely love it. Buying it was made very easy thanks to a very helpful member of staff at SEC. I will definitely use them again the minute i need any more equipment.
B Chic Hair & Beauty
I am very very happy with SEC. You are the only company I have used that packages the products up properly in a way that I feel that my products are safe and won’t be damaged. I have never had a problem with SEC. I am very happy with the quality of all of your products and every person that I ever spoken to over the phone has always been very friendly and helpful. When I see a product that I like, I’m always glad when I can buy it from SEC, because I know that you are a company that I can trust.
A lovely experience from start to finish. I am only just starting out, so didn't want to spend a fortune. I purchased all I needed to get up and running from the amazing sale. Excellent customer service from the minute I walked through the door. Very helpful staff and the range of equipment fabulous. I will definitely return. Many thanks.
Makeup by sharon Louise
Very helpful staff. The order was delivered on time and was exactly as described. Very pleased indeed and great value for money.
You have been amazing from the start! Thank you so much!
Really pleased with the helpful staff & excellent service at SEC. We definitely recommend using this company!
Total Image Hair & Beauty Clinic
Big Thank you to Imogen, for all your time and patience
Richard Moss Hair Design
10 out of 10! Outstanding Service & its great that you open on Sundays!
Excellent customer service. Love our furniture. Would definitely recommend and will certainly be going back when we want to upgrade.
Angies Beauty Spot
Very pleased with the 6 chairs I purchased from salon equipment centre, clients say they are very comfortable, and I am pleased with the the quality and service.
North Hill Barbers
Loving my two Takara Belmont Barber Chairs, and thanks to everyone who at SEC, very helpful.
John Keegan Academy
Dear Cassie, Thank you so much for your rapid reply on sorting our problem out with the furniture we originally ordered through *** (edit by SEC) company, they let us down really bad. I have to say a massive thank you for your rapid professionalism on organising furniture for us. I will without doubt be doing business with you again. Again thank you and have a lovely Christmas!
Once again, I have been very impressed with your Company. My couple of small problems that I had with my furniture were dealt with efficiently-even though the Warranty had just expired on one item. Lisa has been really helpful on the phone dealing with my needs. Jason came to the Salon, and was so friendly and helpful. It's great doing business with a Company that Cares. Many Thanks.
The Gas Works
Brilliant shop and staff, thanks for all your help this morning.
Very happy with your service, ordered my first item less than two days ago and arrived this morning, great little site for those starting up and not wanting to get into debt building a business, thank you, I will see what else you have now! 🙂
Absolutely Hair Ltd
I am very happy with the chairs I received. I would have appreciated being told that the chairs needed to be put together when they arrived. I had a salon full of customers and I had arranged for a trade in of my old chairs to be taken away ! I had customers help me and your kind driver(who should not have been helping) He was a star x
I contacted a number of suppliers whilst I was looking for furniture for my salon refit. None were as professional, helpful and flexible as the Salon Equipment Centre. From the first call to final delivery, all staff were helpful and well informed. A special thanks goes to Tracy who called me before delivery, arranged the best time for me and kept me informed of progress. The delivery driver Jason was efficient, friendly and 'got the job done'. My salon is located in a pedestrianised zone with no vehicle access and we always have problems with deliveries. However there was no problem with this company. A great job all round. Five stars. Well done. Looking forward to using you in the future.
B Chic Salon
Dear Tracy and all the team at SEC. Thank you very much for your kindness and patience on sorting our problem out. We don’t think we can find a better customer service than yours, it was professional, friendly and easy to communicate with. You are my first choice from now on. Good luck guys and we are very grateful for all you have done
A Cut Above
We visited SEC for the range and quality of furniture and the fact that we could get everything we wanted from one supplier. Then we had the job of getting everything to the Isle of Man!! Cassie was fantastic!! Can't recall how many e-mails between us, but it was sorted. We got the furniture back to the Island on the Saturday, it was all fitted and working really quickly. To be honest this was due to the quality of the furniture. We've had kit from other suppliers and had major fitting problems. Wish we had done a "before and after" photo to show you...again many thanks to Cassie, little star!!
At SEC I bought a backwash which is fab and 2 orange plastic chairs with solid wooden arms and antique style feet. I had the chairs reupholstered and now my clients say they are the prettiest chairs they have seen. Thanks for the service I received which was fabulous
Joe your delivery driver, was an absolute star in sorting a problem out for us. A huge thank you to him, everything about him was great, his attitude and the way he helped was fantastic.
I bought the anti fatigue mat as I was suffering from leg/back pain. Also I'm stood on a stone floor all day. So this mat was the best thing I've bought in ages... For me it gives relief from the cold floor and takes the pressure off my legs and back. Should of bought one years ago.
Great service, really pleased with our purchase of salon chairs ,beautiful mirrors and matching gowns Thanks from just Menz
GKSM Sports Massage
I would recommend SEC to anyone; their customer service is very high and excellent! Overall if I had to rate this company out of 5 stars, I'd give them a 4/5 stars.
The service Katie has provided has been exceptional. She has supported us and provided us with essential equipment whilst setting up our salon right from the very beginning. The effort she put in to supporting us is without doubt one of the best services I have had within the beauty industry so far. Her replies are expeditious, informative, friendly and very supportive. She has followed up all her sales by courtesy calls to ensure all the equipment had arrived.
No. 95 Barbershop
Having set up five barber shops in the last twenty three years I decided on my fifth venture (No.95) Barbershop to go full bore in style & elegance by adding the Takara Belmont Apollo in a beautiful dark red to fit in with the bespoke traditional decor, having ordered the chairs in January, they were made to order through Salon Equipment Centre after a visit to the showroom, made in Japan with beautiful engineered chrome & fabric one can only say upon arrival these boutique pieces really added a touch of class to an admittedly already chic establishment. I would like to thank the staff at Salon Equipment Centre for their expert service. We as a family of barbers have used Salon Equipment Centre over the last twenty years & have watched them grow as a supplier of all things traditional & contemporary within the hairdressing industry, this has proved vital in supplying my clients with something a little special in providing a service. Thank you, James Meadows@95
Very pleased with the three chairs that I purchased. I have re-varnished the arms and they look lovely. Very speedy delivery too.
Second time now I have visited sec and was again pleased with the service and my purchases would recommend to anyone who is about to re furbish the salon 🙂
Looks n Locks Ltd
Excellent service and helpful staff
Shampers Hair Salon
I visited SEC to look for new salon furniture, not knowing what to expect. I received a very warm welcome and everyone was extremely helpful. I was delighted with my purchases! It has been a lovely experience, 10 out of 10 for genuinely good customer service! Barbara, Shampers Hair Salon.
From visiting the showroom, placing our order, then arranging delivery, all went so smoothly. On the day your delivery guys couldn't have been more helpful! In all excellent service. Thanks Stephen for your comments, you have wrapped up in two sentences what we aim to achieve with each and every one of our customers. But it’s always nice to be told it is working, thanks again and we all wish you all the success for the future.
Blushes Hair and Beauty
Our journey to SEC was around 200 miles. It was definitely worth travelling to the showroom, as what looks good in a book or on the net isn't always the best to buy. Staff were very helpful and not at all pushy.
To Tracy, Cassie and team, just to say a 'BIG THANK YOU' for our salon chairs, they look great!
Backstage Hairdressing Ltd
I found the staff very welcoming and helpful. The prices were very competitive and there was a lot to choose from. I will definitely go back to SEC when I refurbish in the future.
The Vinery Salon
We used Salon Equipment Centre when we first opened The Vinery and the furniture supplied really complimented and finished the salon. It gave it the classic and contemporary feel we were looking for. Due to the excellent quality and good service, we have used them again since and will definitely be using them again in the future.
I am so impressed at how quickly I've received my Salon Trolleys, I only ordered them 2 days ago! It's nice to see a company actually doing things right for a change!
I would like to express my thanks for your great help. I find these days that most companies are not interested in providing a good service and this usually ends up in me getting hacked off with them. The flip side of this is that when someone provides a good service, it's really noticeable.
Well worth visiting SEC, in fact it's the second time in 10 years. After looking around I had an idea of what I wanted before I visited the showroom, but needed to try out the seating and backwash's for comfort, as this was extremely important for my salon refit. There were many other things on display that I hadn't noticed on the web site and therefore I did actually change my mind for some items on visiting the showroom.
Our visit to SEC has been a good experience. The staff have been very friendly and helpful. We will definitely be recommending SEC to all our friends in the hairdressing industry. Many thanks for all your help.
Wow what a showroom, best we have been to, and we've been too many. Before visiting you we visited two other companies at Birmingham, the furniture was cheap but the quality and service was very poor, so we nearly turned round and went home because we thought SEC would also be a waste of time. Luckily we didn't. What we really liked was the massive choice of furniture and the friendly atmosphere within the company. Better still we have saved nearly half the cost we thought we would have to pay for similar quality furniture. Thanks for everything, it made the two hundred miles we travelled well worth the effort.
Ruffle Hair Studio
To all at SEC, thank you once more for your excellent service! The New Salon Furniture looks wonderful and also a big thank you to Jason the delivery man!
We would like to say a great big thank you to everyone who was involved with our order. We are pleased at how quickly it has arrived! You were very quick, helpful and pleasant to deal with and we hope to use your company's service again in the future.
What a pleasure it was to have such friendly, happy staff helping us choose new Salon Furniture at their fantastic Showroom. We were greeted with a beaming smile by Tracey, and a door held open for us. She offered us refreshments, and then left us to browse the extensive range of furniture. Once we had made our choices, we were told that they were in stock-a refreshing change from having to wait 4 or so weeks. The items were delivered a few days later, by a lovely man, who couldn't have been more helpful. It is lovely to have GREAT service these days, as you don't come across it very often.
Just wanted to say how happy I was with the with Jason the delivery driver. There was no parking outside the Salon so he had to park down the road and carry the furniture, which was heavy, to the Salon. I'm 8 ½ months pregnant so couldn’t help but Jason was very helpful!!
I was enamored with Jason the delivery driver, he was very helpful and was as honest as the day is long.
Tip Top Hair Salon
Great friendly staff, always happy to help, with amazing salon equipment whatever your taste! My new chairs look great!
We have just set up a new shop that’s been fully equipped by SEC. The team are very helpful and have been an absolute pleasure to do business with.
Nicer Hair Salon,
Thank you to Jason and Tracy for being so patient with us as we have had to postpone delivery a few times, for this we are very grateful. Thanks SEC we wish you a successful future in the business.
I am really pleased with my delivery, it arrived in the middle of the day when I was busy the driver was so efficient, it was such a pleasant change.
The Hollies Hotel
Just a little note to say that our towel holders arrived today. I have un-packed one of them and am very pleased with the product, it's modern and very stylish. I looked for it everywhere on the internet and the Salon Equipment Centre was the only place in the UK I could find. I bought the holders for our new gym in the hotel, so it's not just for salons! Great customer service and very secure packaging! Thank you Cassie.
I cannot recommend this company enough. The sales team & customer service i cannot fault, so friendly and informative. I actually received my product sooner than anticipated, lifesavers!!!! And I'm thrilled with the price. My CIX3000 which i ordered is the best quality. Gobsmacked is the word and will certainly be using sec again without doubt. Thanks for saving me sec!!!